Shipping policy
Delivery Times:
Orders received (and paid) before 1 pm will be processed and leave with the courier the same workday of ordering.
Orders processed after 1pm will be processed and couriered the next workday.
Please take note that the order is only confirmed once payment reflects.
Gauteng: 1-2 working days
Other major centres: 1-3 working days
Regional towns: 1- 4 working days
Opening times: 8am - 5pm Mon - Fri
Delivery Terms:
Product orders over and above R2000 including VAT will be delivered FREE OF CHARGE within South Africa (Terms and conditions apply)
Product orders valued under R2000 including VAT will have a delivery charge of R120 (Central areas).
The courier is not able to accept cash or payments or stock on our behalf and the drivers only operate during office hours - Monday to Friday.
Delivery charges subject to change without notice.
This condition applies to central areas only. Regional orders will be posted, or extra charges will be added for courier services.
Postal orders will be charged at the normal post office rates.
Delivery charges for larger items of equipment and furniture will be quoted when ordering.
Any damaged or missing goods should be reported within 48 hours of receipt of order.
Claims after this elapsed period will not be entertained.
All re-deliveries of product/equipment orders will carry a further R120 delivery charge.
Payment Terms
All deliveries are made on a C.O.D. basis only. Cash, credit cards and bank transfers are accepted.
How to pay
Payment for online orders can be made by debit card, credit card or instant EFT. All of our online payments are handled by Peach payments or Payflex, which allows easy, secure and instant payments to be made. You will be directed to a secure page to enter your card details or make payment by instant EFT.
Payment for orders placed over the phone or via e-mail can be made by instant EFT or ordinary EFT. For instant EFT payments, your Customer Service Representative will send you a secure email with instructions on how to make payment by instant EFT from PayFast.
BANK DETAILS FOR ALL REGIONS
Bankin details for EFT payments:
Bank: Nedbank
Branch: Krugersdorp
Branch Code: 1988 41
Account Number: 1988 433 568